Imran Mobile

Client Requirement

The client, ImranMobile, needed an e-commerce website to sell mobile phones and accessories online. They wanted the website to have a standard checkout feature for seamless customer transactions. Additionally, the client requested an option for customers to contact them directly on WhatsApp, where they could send their order details, bill, and any queries. However, the project came with a tight budget, requiring a cost-effective solution without compromising quality.

Understanding the Project

At CodeGenius, we carefully analyzed the client’s needs to ensure the website met their business goals. We recognized the importance of having dual checkout options—traditional checkout for those who prefer it and the WhatsApp integration to enable personalized communication. The WhatsApp checkout was especially vital, as it could help the client connect directly with their customers, answer queries in real time, and build trust. We also understood the constraints of working within a limited budget and sought to deliver a solution that balanced cost-efficiency with functionality.

Challenges Faced

The most significant challenge was implementing the “checkout on WhatsApp” feature within the constraints of the client's budget. Premium plugins designed for WhatsApp integration were beyond their financial scope. This meant we had to modify the theme files directly to achieve the desired functionality. Theme file modifications are always risky because they can inadvertently disrupt other parts of the website or lead to compatibility issues with future updates. It was essential to handle these changes with precision and ensure the stability of the website.

Delivery Process

To deliver the project successfully, we began by identifying a suitable e-commerce theme that aligned with the client’s brand and product catalog. Next, we customized the theme files to integrate the WhatsApp checkout functionality. This involved writing custom scripts that allowed customers to generate an order summary, which could then be sent directly to the client’s WhatsApp.

Our team ensured that the changes were implemented carefully, minimizing risks to the website’s overall stability. After implementing the feature, we conducted thorough testing to ensure both the traditional checkout and WhatsApp checkout worked flawlessly. The website was also optimized for mobile responsiveness, considering that many customers would likely browse and place orders from their smartphones.

The final product was a sleek, user-friendly e-commerce website that allowed customers to shop effortlessly and choose between traditional checkout and WhatsApp communication. The project was delivered within the agreed timeline and budget, meeting the client’s expectations.